The NYC Test & Trace Corps announced today that it has expanded its COVID-19 Quarantine and Isolation Guidance Tool to offer personalized guidance to New Yorkers who were exposed to or test positive for COVID-19. In addition to providing appropriate guidance, the tool’s individualized results offer quick connections to critical resources, including isolation hotels, free meal delivery, testing and treatment.
“The launch of our combined guidance tool for quarantine and isolation will provide New Yorkers with the information they need to make informed decisions about their health and readily access essential resources,” said Dr. Ted Long, Executive Director of the NYC Test & Trace Corps and Senior Vice President for Ambulatory Care and Population Health at NYC Health + Hospitals. “As we enter a new phase of this pandemic, we will continue to build innovations that empower New Yorkers with the knowledge and resources to manage COVID-19 themselves and tell others who might have been exposed to break chains of transmission. These tools will allow New Yorkers to confidently keep themselves, their loved ones, and our city safe.”
“The user-friendly platform we’ve developed to help people navigate quarantine and isolation guidance would not be possible without the work and insights of our incredible contact tracers,” said Megan Benckert, Director of Trace Operations Support Team at the NYC Test & Trace Corps. “The millions of calls they’ve made to their fellow New Yorkers in a time of need has helped us learn exactly what information and resources they should have to quarantine or isolate safely and comfortably.”
The COVID-19 Quarantine and Isolation Guidance Tool will provide a mechanism for New Yorkers to navigate complex COVID-19 guidance based on their history of infection, date of exposure or positive test, symptoms and vaccination status. After answering a few short questions, users will receive quarantine or isolation guidance specific to their circumstances. In addition, they will be directed to appropriate resources on the Test & Trace Corps COVID-19 Resources page to connect them to whatever support they may need, including testing, a free hotel room or meal delivery to safely separate from others, medical treatment and assistance taking leave from work to quarantine or isolate.
The COVID-19 Quarantine and Isolation Guidance Tool builds on the functionality of an earlier version, released in January, that provided quarantine guidance for those exposed to COVID-19. New Yorkers are encouraged to use the COVID-19 Quarantine and Isolation Guidance Tool if they have tested positive for or were exposed to COVID-19, and to visit the COVID-19 Resources page to learn more about what resources and supports are available to them.
If you or a loved one need immediate assistance, please call the NYC Test & Trace Corps COVID Hotline at 212-COVID19.
The NYC Test & Trace Corps is the City’s comprehensive effort to test, trace and provide support for every case of COVID-19 and every person exposed to the virus that causes COVID-19. Through a partnership with NYC Health + Hospitals and the Department of Health and Mental Hygiene, the Test & Trace Corps allows the City to immediately isolate and care for those who test positive for the virus and then rapidly track, assess and quarantine anyone who may have been exposed. To help all New Yorkers safely separate and monitor their health status, the Take Care pillar of the Test & Trace Corps also offers free hotel rooms and quarantine resources.
About NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals. Its diverse workforce of more than 42,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook at https://www.facebook.com/NYCHealthSystem or Twitter at @NYCHealthSystem.