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What We Do and How We Do It
NYC Health + Hospitals’ over 1 million patients speak more than 200 languages and dialects. Our language services are a model of compassionate, culturally responsive health care that puts patients first. NYC Health + Hospitals language services include:
- Telephonic services—Phone interpreters explain complex medical information between a health care provider and the patient, 24 hours a day, 7 days a week.
- Health care interpreters—Selected NYC Health + Hospitals’ bilingual and multilingual staff help patients understand the health care services they receive.
- Essential documents and patient education materials—NYC Health + Hospitals offers consent forms, policies, health education materials, and many other written communications in English and 13 other languages widely spoken in New York City.
- Multilingual signage—NYC Health + Hospitals offers display signage appropriate to the patient population.
Need language or translation services? Let our staff know as soon as you enter one of our facilities. We’re here to help you communicate your health care needs!
NYC Health + Hospitals provides high quality health care to all New Yorkers, regardless of their ability to pay. But we’ll also help you find health insurance if you need it. Click here to learn more about MetroPlus, our affordable and comprehensive health insurance plan.
Contact Us
NYC Health + Hospitals provides language and translation services at all our hospitals and neighborhood health centers. We have full wellness teams in every borough with extended hours that fit your busy schedule, dedicated to serving you and your family from the very first visit. Learn more about our extended hours.