Kimberly Campbell-Taylor, RN, BSN, MSN
Director HCPPA, – Nurse Educator
NYC Health + Hospitals/Simulation Center

As a NICU nurse at NYC Health + Hospitals/Jacobi, Kimberly Campbell-Taylor took care of countless premature babies and their families.

Recently, the mother of one of these babies reached out to her to say that Kimberly’s superb and compassionate care all those years ago inspired her to become a NICU nurse herself – and that she was now working at Jacobi. “She even saved the card I made for her and the family as they faced a difficult time,” Campbell-Taylor says. “We never know what we might say or do to influence another person’s hopes or aspirations. I’m continually humbled and honored by the experience.”

Campbell-Taylor, an 18-year veteran of NYC Health + Hospitals, is now the lead nurse educator for the city’s Maternal Mortality Reduction Program, using an innovative simulation-based experiences technique in all 11 obstetric units throughout the system. “There is no room for complacency in health care,” Campbell-Taylor says. “I continuously look for opportunities to get at least one percent better. Even mistakes are opportunities for learning and improvement. And I constantly surround myself with exceptional mentors who share similar goals for what can be achieved in our health system.”

One thing she never loses sight of – and tries to convey in her current role – is the importance of the personal connection. “I find it an honor and a privilege to be a part of another human being’s life during a time when they’re the most vulnerable,” she says. “The signature on my email is one of my favorite quotes by Maya Angelou: ‘I’ve learned that people will forget what you said, people forget what you did, but people never forget how you made them feel.'”

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