Our goal is to provide every patient and family with the best possible healthcare experience. If you feel we haven’t achieved this to your satisfaction, we hope you will let us know, so that we can do better. If you are not comfortable speaking directly to your caregivers about this, please contact our Patient Relations staff at.
Any patient, family member, visitor, guest, or other individual can report concerns about safety or the quality of care to The Joint Commission, without fear of retaliatory, disciplinary, or punitive action from NYC Health + Hospitals/Jacobi.
Any individual who provides care, treatment, and services can report concerns about safety or the quality of care to The Joint Commission without retaliatory action from NYC Health + Hospitals/Jacobi.
The corporate headquarters is located at:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace , Illinois 60181