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Our public health care system delivers essential services to New Yorkers and all of us at NYC Health + Hospitals are committed to preserving the fundamental promise of our mission to care for all, without exception, and regardless of income, immigration or insurance status.

All across the country, health care organizations ─ especially safety net systems like ours ─ must respond to significant changes in governmental support, rules and regulations, and consumer expectations. When we talk about the “Transformation” of NYC Health + Hospitals, we mean the urgent need to reinvent public health care delivery in response to those structural changes to the health care landscape.

Transforming and reinventing a large and complex health care system is a massive undertaking. That’s why we have embarked in a long-term plan to make strategic changes – while we keep focused on meeting our budget gap-closing targets, running a more efficient operation, and providing safe and quality care to the thousands of New Yorkers who rely on our services every single day.

Our Transformation work is driven by the overarching goal to improve care delivery to keep New Yorkers healthy and not just treat them when they are sick. Our ongoing work is guided by principles outlined in the One New York plan released by Mayor de Blasio, as well as insights and recommendations made by recognized health care experts and members of the communities we serve.

Reinventing our system in a way that expands access, improves quality, and meets the challenges of the 21st century healthcare landscape is the essence of the Transformation activities under way.