Below are some Frequently Asked Questions
(FAQ):
Once you have submitted the enclosed
enrollment form and it has
been approved, your HHC Provider Relations Specialist will visit your office and
walk you through our referral process, service offerings, and for those
interested, guide you through the credentialing process and connect you to
participating health plans.
HHCAdvantage is an easy-to-use web-based referral
management system that offers:
- An encrypted, HIPAA-compliant tool for patient tracking and
patient information transfers
- Faster, more effective and patient-centric referral
processes
- Timely online access to consult reports and diagnostic test
results
The patient
information your office submits to the hospital electronically is used to
prepare for your patient’s visit, streamline the registration process, and
return recommendations & test results directly back to your office. HHCAdvantage enhances the level of
customer service that both you and our hospitals will be able to offer to your
patients.
HHC Connectx is working to meet your changing needs every
day. A Community Physician Advisory
Group is working with HHC Connectx to ensure the needs of community providers
and their patients continue to drive HHC Connectx services and performance. And HHC Connectx-sponsored satisfaction
surveys and focus groups keep us in touch and responsive to those we
serve.
It is the
philosophy, policy and commitment of all HHC facilities to meet the cultural,
ethnic, and linguistic needs of all patients. Patients who have limited English
proficiency (LEP) are always provided competent, free-of-charge medical
interpreter services. All HHC
hospitals have trained interpreters and provide telephone language services when
necessary.
