NYC Health + Hospitals/Metropolitan has been awarded Recognition by the National Committee for Quality Assurance Physician Practice Connections® – Patient Centered Medical Home™ Program. The Patient Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication, and patient involvement. The medical home designation recognizes Metropolitan’s model of care, where each patient has an ongoing relationship with a personal physician who leads a team that takes collective responsibility for comprehensive care of the patient. As a medical home, we ensure that coordinated care and long term healing replace episodic care based on illness.
We have been affiliated with New York Medical College since our founding in 1875, representing the oldest partnership between a hospital and a private medical school in the United States. We are part of NYC Health + Hospitals, the largest municipal hospital and health care system in the country.
We are proud to have a hard working, dedicated staff of high caliber physicians, highly skilled nurses, and administrators whose collaboration and cooperation help make Metropolitan one of the finest hospitals in New York City. At Metropolitan, each patient feels personally cared for and is treated with dignity and respect. Our attending physicians teach and lead research and keep up-to-date on scientific developments important to their patients, providing both comprehensive care and educational programs to members of our community. We are continuously engaging the community in educational events and promoting the health of local residents. Every year, we host a Family Health Day and a senior health fair, along with other numerous activities the community is encouraged to attend.
We are constantly working to enhance safety, improve efficiency, and eliminate waste, using an initiative known as Breakthrough, a set of principles founded in a philosophy that utilizes specific tools to provide value to our customers. We have incorporated Breakthrough as an ongoing and permanent process for improvement. Our recent areas of focus include: rehabilitation medicine, perioperative services, adult medicine, emergency care, behavioral health, and our revenue cycle.
NYC Health + Hospitals/Metropolitan, along with other NYC Health + Hospitals facilities, received high quality ratings from the New York State Department of Health comparing key quality measures and treatments for specific conditions in hospitals statewide. We scored 97 percent for appropriate care in heart failure cases, 96 percent for heart attack care, and 94 percent for surgical infection prevention, an NYC Health + Hospitals initiative.
Statistics for 2019:
338 Certified beds
355,702 Outpatient Visits
54,467 ER Visits
8,973 Discharges
Metropolitan strives to involve patients as active participants in the control of their diabetes, providing innovative, state-of-art, and easily accessible care.
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Metropolitan has two dedicated asthma programs to address the disproportionate affect that this debilitating disease has on our community.
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Metropolitan provides a full range of HIV and AIDS-related services, from prevention education and HIV testing to case management and medical care.
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