Patients & Visitors

Coronavirus Update

• Updated Visitor Policy

Learn more about your rights as a patient in any of our hospitals or health centers.

Preparing For Your Visit

During your initial visit, we will review your medical history, conduct an examination, order any necessary tests and/or provide referrals to other services that you may need. To help make this a productive visit, please bring: a list of current medication you are taking; the name, address, and phone number of your pharmacy; and any medical records you wish to transfer from another doctor. Our bilingual staff will help you transfer the information to our health center.

Easy Access to all the Health Care You and Your Family Need

NYC Health + Hospitals/Gotham Health, Roberto Clemente Center is part of the largest public health care system in the country. We can provide easy referrals to a vast network of hospitals, home care services, nursing homes, and specialty care providers across the city to cover all the health needs you and your family need.

Health Insurance Search

To find out if your health insurance is accepted at NYC Health + Hospitals, click here

If you have health insurance, not all of our hospitals or health centers may participate in your plan. You can find specific details about:

• how to reach our financial counselors,
• what health plans our hospitals and health centers participate in, and
• what the cost is for many of our services.

Paying for Your Health Care

Our mission is to serve everyone regardless of ability to pay or immigration status. Financial representatives are available on site to determine if you qualify for any insurance programs. We accept most insurance plans and offer discounted fees if you do not have insurance or your insurance does not cover what you need. We also offer discounts on prescription medications.

COVID-19 tests are available FREE at all NYC Health + Hospitals testing sites. Insurance is not required to receive a free COVID-19 test or an antibody test at any NYC Health + Hospitals location. If patients have insurance, we bill the insurer directly and never charge a co-pay or co-insurance.

The charges listed below reflect the standard charge amounts that the government requires us to publicly post and do not reflect costs to patients.

COVID-19 Test Pricing Information