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Patients & Visitors

You may be coming to NYC Health + Hospitals/Lincoln to see a doctor. Perhaps you are visiting a family member or friend. Either way, we want your visit to be as comfortable as possible. We can help you prepare for your visit. Patients can call: 718-579-5000. Visitors can call Guest Relations at: 718-579-5042.

Helpful Information

Visiting Hours

Updated Visitor Policy. Learn more.

Travel Directions

NYC Health + Hospitals/Lincoln is easily accessible by public transportation and car.

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Patient Bill of Rights

Know your rights as a patient in our hospital.

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Immigrant Confidentiality

NYC Health + Hospitals/Lincoln will honor your right to privacy. We will keep confidential all information regarding your immigration status.

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Guest Relations

Our goal is to make your stay as comfortable as possible.

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How You Can Help

Become a volunteer. We offer many volunteer opportunities.

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Paying for Your Care

MetroPlus is NYC Health + Hospitals’ own health insurance plan that provides low or no-cost health insurance for adults, children, and families. Learn more at

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If you do not qualify or cannot afford health insurance, you may qualify for NYC Health + Hospitals Options – a free or discount payment plan to make our health care services affordable for you and your family.

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Language Services

Many of our patients speak English as a second language. We have translators who can assist you.

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Pastoral Care

Pastoral Care at NYC Health + Hospitals/Lincoln addresses the spiritual needs of patients and their families.

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NYS Safe Sharps Collection Program

Safe disposal of sharps (syringes, needles, and lancets) is critically important to optimize health, safety, and protection of the environment. All hospitals and nursing homes in New York State are mandated by law to accept home-generated sharps as a free community service through their sharps collection programs.

NYC Health + Hospitals/Lincoln
234 East 149th Street, Bronx, NY 10451
Phone 718-579-5000
Hours: 24/7
Collection location: Lobby next to the Hospital Police

Patient-Centered Medical Home

Our dedicated Care Team provides coordinated, evidence-based care and tools to manage your health. Our staff are available on evenings and weekends so you can get care when it fits your schedule. And we can connect you with a doctor by phone at any time, day or night.

Our goal is to help you live the healthiest life possible and to build healthy neighborhoods.

Specialty and Hospital Care
Because we are part of the largest public health care system in the country, we can provide easy referrals to a vast network of hospitals, home care services, nursing homes and specialty care providers across the city.

Preparing for your doctor’s visit
When you first visit the doctor, we will review your medical history, examine you, order any necessary tests or provide referrals to other services you may need. To help get the most out of this visit, please bring:

  • A list of the medications you are taking
  • The name, address, and phone number of your pharmacy
  • Any medical records you wish to transfer from another doctor. Our clerk will help you transfer the information to our clinic.

What It Means to Be a Patient of Patient-Centered Medical Home

  • You have a personal primary care provider with a Care Team to meet your needs and answer your questions
  • You have easy access to your Care Team through evening and/or weekend hours
  • You get your own care plan to help you reach your treatment goals and manage your own health at home
  • Your care is coordinated across different providers and facilities, including specialists and the emergency department
  • You have access to a variety of self-management tools and patient education resources
  • Your Care Team helps you find other resources and support in your community
  • You can easily access and maintain comprehensive information about your health and the care you receive by signing up for our patient portal

Affordable Health Care and Medications
Our mission is to provide health care to all New Yorkers without exception. We accept most insurance plans and offer discounted fees if you do not have insurance or your insurance does not cover what you need. We also offer discounts on prescription medications. Our on-site health insurance specialists can help you sign up for a health plan that is right for you.

Children who are under the age of 19 and residents of New York State may qualify for Children’s Medicaid or Child Health Plus. Our front desk staff and financial counselors will be happy to help you apply. All clinical services are available to children, including vaccines, regardless of the family’s ability to pay.

Primary Care Services Available: Medicine, Pediatrics, Geriatrics, HIV Primary Care

Language Assistance Services are offered around the clock to all patients who need it. Free interpreter services including Spanish, Chinese, Bengali, Creole, French, Urdu, Hindi, Russian, Sign Language, Hebrew, Korean, Albanian, Polish, Punjabi, Arabic, and Yiddish.

Adult Medicine

Adult Medicine Hours:

  • Monday – Friday, 8am – 8pm
  • Saturday, 9am – 4pm

How Do I Reach the Clinic?

  • Main phone number: 718-579-5580; Fax: 718-579-6532
  • Call 718-579-4900 for appointments
  • General information: 718-579-5000
  • 24-hour Hotline: 718-579-5437
  • Call 718-579-5580 / 5584 to contact your doctor
  • Call 718-579-5437 / 5462 for same-day appointments and after-hour clinical advice

Specialty Care

HIV Services

General Urology
Urology – Subspecialties
Breast Oncology
Breast Surgery
Colorectal Screening
Colorectal Surgery
Behavioral Health
*Referral Not required


Pediatrics Hours

  • Monday – Thursday 8am – 7:30pm
  • Friday 8am – 5pm
  • Saturday 9am – 4pm

How Do I Reach the Clinic?

  • Call 718-579-5484 for appointments and clinical advice

Specialty Care

Family Planning

Child Abuse / Sexual Assault
Fetal Echo
Pediatric Surgery
Pediatric Genetics
Pediatric Gastroenterology


Geriatrics Hours

  • Monday – Friday 8am – 5pm (1st appointment at 8:30am, last appointment at 3:20pm)

How Do I Reach the Clinic?

  • Call 718-579-5623 for appointments and clinical advice


HIV Hours

  • Monday – Friday 9am – 5pm

How Do I Reach the Clinic?

  • Call 718-579-4815 for appointments and clinical advice

Specialty Care

Hepatitis C
Infectious Disease
Virology (Primary Care)


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